Scope

At Designwise India Pvt Ltd., (hereinafter referred to as DIPL)  we are committed to protecting and respecting your privacy. The Privacy Policy is published in accordance with the provisions of Rule 4(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.mukulgoyal.com. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

By using our services, you agree that you consent to the content of this Privacy Policy as well as the Governing Law and Dispute Resolution clause set out in our Terms & Conditions.

Information We Collect

As a visitor to the Site, when you use our Site, we collect and store your personal information from you. Our primary goal in doing so is for the purposes of creating good and efficient services for you. 

Personal Data You Provide

You may use the Website without revealing any personal information about yourself.

However, to use our website fully, you may need to fill some forms, where you will be required to provide us with all or some of this information – your First and Last name, mobile number, email id, user id, password, Age and Gender of the user, Communication Address (official/residence/other), shipping information, product and service selections and other things that identify you.

You always have the option to not provide information by choosing not to use a particular service or feature on the Site.

Personal Data We Collect

We may collect and process the following data about you:

Personal Identification Information: Name, email address, phone number, and any other information you provide by filling in the forms on our website.

Transaction Information: Details of transactions you carry out through our website and of the fulfilment of your orders.

Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access the Site.

Usage Data: Information about how you use our website, products, and services – session information, including page response times, length of visit on our Website, and methods used to browse away from the page.

Marketing and Communications Data: Your preferences in receiving marketing communication from us and your communication preferences.

Cookies

We use data collection devices such as “cookies” on pages of the website to help analyze our web page flow and measure promotional effectiveness.

Cookies are small files that a website transfers to your computer’s hard drive through your Web browser that enables the site to recognize your browser and track information about your visit. The cookies keep track of how often you visit our site, the contents of your shopping cart, previous purchases and to deliver content specific to your interests.

They are also used to help us understand your preferences based on your site activity, which enables us to provide you with improved service. Cookies enable the website to recognize your browser and track information about your visit so that the user experience is enhanced and information about visitors to our website is gathered to improve our services and functionality.
You can choose to have your computer warn you each time a cookie is being set, or you can choose to turn off all cookies through your browser settings.

If you turn cookies off, you won’t have access to many features that make your site experience more efficient and some of our services may not function properly. Allowing cookies will make your website experience more efficient.

How We Use Your Information?

We use Personal Data You Provide as well as Personal Data We Collect while offering our services for our internal research on our users’ demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis.
The personal information we collect allows us to keep you posted on latest product announcements and upcoming events, including product launch, confirmations, invoices, updates, security alerts and support and administrative messages. It also helps us to improve our services, content and advertising. We may use your information to send important notices, such as communications and changes to our terms, conditions and policies and:

  • To understand and analyse how you use our website and services to improve, personalize, and expand our website and services.
  • For providing, operating, and maintaining our website and services efficiently for providing good services and better customer service response.
  • For providing customer support; For this, we may need to connect with you through your phone/email as and when required.
  • To quickly and securely process transactions to ensure that there has been no violation of any law;
  • To develop new products, services, features
  • To make product recommendations to you;
  • To send marketing and non-marketing notifications/communications to you
  • To administer promotions, launches, surveys or other site features
  • To share marketing communications via emails, newsletters, WhatsApp and phone. If you have opted-in to receive DIPL e-mails and newsletters, and would no longer like to receive our e-mails or newsletters, please free to unsubscribe via the option below each mailer. For all other opt-outs, please send an email (Subject Line: Opting out) to connect@mukulgoyal.com with the details. 

Third-Party Data Sharing / Disclosure of Personal Data

We do not sell or share your personal data with third parties for their direct marketing, except with consent from you.

We may disclose / share Personal Data You Provide as well as Personal Data We Collect While Offering Our Services to a third party in the following circumstances:

    1. If required for the purposes of dispute resolution, or in compliance with any law; and
    2. With our business partners for our own purposes such as cloud storage and marketing / advertising and data analytics, and for building additional features or services.
    3. For enabling new features and services either independently managed or facilitated through third party arrangements

We may also share anonymized or aggregated personal information with our business partners to enable them to plan better marketing and communication campaigns for our brand and range of products.

Data Retention and Deletion : We retain Personal Data You Provide as well as Personal Data We Collect while offering our services for as long as necessary for the purposes described above.

You may request for your account to be deleted at any time by sending us an email at connect@mukulgoyal.com (Subject: Request for Account Deletion).

Upon confirmation that your account has been deleted, the Personal Data You Provide is deleted from our servers within a period of 90 days, unless required to be stored by us due to legal or regulatory requirements or in connection with a complaint or dispute. 

Updates to this Notice : DIPL reserves its right to change, edit, alter, amend, modify, review, revise, or substitute this Policy with or without notice. By using the Website, you confirm that you have carefully read, understood and agree to be bound by this Policy including any change, modification, or substitution made to the Policy from time to time.

DIPL reserves its right to refuse services to any user who does not accept or violates the terms of this Policy.

Need Help? 

Just send us a “Hi” on our official WhatsApp number +91 97184 90022, and our team will get back to you shortly. You can also call us at the same number or email us at connect@mukulgoyal.com.